Deutsch

Privacy Policy

Information according to Art. 13 GDPR on the protection of your personal data

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of statutory provisions (GDPR, German Telemedia Act). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website and app.

1. Data Controller

memedu GmbH
In den Weingärten 29
61206 Wöllstadt
Germany

Phone: +49 173 999 5861
Email: datenschutz@memedu.de

Authorized Managing Directors:
Stefan Schöning
Dr. med. Benjamin Siebald

2. Data Protection Officer

For questions about data protection, please contact:

Email: datenschutz@memedu.de

3. Collection and Storage of Personal Data

When Visiting the Website

When using the website for information purposes only, i.e., if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Data volume transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • Provision and operation of our website
  • Responding to contact inquiries
  • Communication with you (support, updates)
  • Improvement of our services
  • Fulfillment of legal obligations

5. Legal Basis

The processing of your personal data is based on the following legal grounds:

  • Art. 6 para. 1 lit. a GDPR: Your consent
  • Art. 6 para. 1 lit. b GDPR: Performance of a contract or pre-contractual measures
  • Art. 6 para. 1 lit. c GDPR: Compliance with legal obligations
  • Art. 6 para. 1 lit. f GDPR: Legitimate interests

6. Storage Period

We only store your personal data for as long as is necessary to fulfill the respective purposes or as provided for by the storage periods stipulated by law.

  • Contact inquiries: 6 months after completion of communication
  • Server log files: 7 days
  • Invoice data: 10 years in accordance with tax retention periods (for business customers)

7. Data Transfer

Your personal data will not be transmitted to third parties, except:

  • You have given your express consent (Art. 6 para. 1 lit. a GDPR)
  • The transfer is necessary for the performance of the contract (Art. 6 para. 1 lit. b GDPR)
  • We are legally obliged to do so (Art. 6 para. 1 lit. c GDPR)

We use the following service providers who process data on our behalf:

  • Cloud hosting providers (servers in Germany)
  • Email service providers
  • Payment service providers (for paid services)

8. Your Rights

You have the following rights concerning your personal data:

  • Right to information (Art. 15 GDPR): You can request information about your personal data processed by us
  • Right to rectification (Art. 16 GDPR): You can request the correction of incorrect data
  • Right to erasure (Art. 17 GDPR): You can request the deletion of your data
  • Right to restriction (Art. 18 GDPR): You can request the restriction of processing
  • Data portability (Art. 20 GDPR): You can receive your data in a structured format
  • Right to object (Art. 21 GDPR): You can object to the processing
  • Right to withdraw consent (Art. 7 para. 3 GDPR): You can withdraw your consent at any time

To exercise your rights, please contact: datenschutz@memedu.de

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data. The supervisory authority responsible for us is:

The Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 3163
65021 Wiesbaden
Germany
Phone: +49 611 1408-0
Email: poststelle@datenschutz.hessen.de

10. Data Security

We use the widely-used SSL (Secure Socket Layer) procedure during website visits in conjunction with the highest level of encryption supported by your browser. You can recognize whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the status bar of your browser.

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

11. Cookies

Our website currently does not use cookies. Should we use cookies in the future, we will inform you separately and obtain your consent if necessary.

12. Minors

Our offer is generally aimed at persons who have reached the age of 16. Persons under 16 years of age may not transmit personal data to us without the consent of their legal guardians.

13. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.

Last updated: January 2025

Questions about Data Protection?

If you have any questions about the collection, processing, or use of your personal data, or for information, correction, blocking, or deletion of data, as well as revocation of consent granted, please contact:

datenschutz@memedu.de